Privacy Policy

We may collect your Personal Information such as: Name, email address, billing and shipping addresses, phone number, and payment method details; Account Data such as: order history, and preferences; Device Data such as; IP address, browser type, device identifiers, and usage data; as well as Communication Records like; Messages, emails, or calls to our support team

We use your personal data; To process and deliver your orders, To provide customer support and manage returns/refunds, To communicate with you regarding orders, products, promotions, or updates, To personalize your shopping experience, To prevent fraud and ensure platform security, To comply with legal obligations and enforce our terms

We do not sell your personal information. However, we may share data with; Payment gateways (e.g., PayFast, PayPal) to process transactions; Shipping and logistics providers for order delivery; IT and service providers who support our operations; or in rare cases with Government or legal authorities, when required by law

If you are accessing our services from outside South Africa, including Europe, the Middle East, USA, or other African countries, please be aware that your data may be transferred to — and processed in — South Africa or other jurisdictions with different data protection laws.

We take appropriate safeguards to ensure that your data remains protected under applicable privacy laws, including the Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR)

We use PayPal for payments and other services. If you wish to use one of these services and pay on our website, PayPal may collect the personal data you provide, such as payment and other identifying information. PayPal uses this information to operate and improve the services it provides to us and others, including for fraud detection, harm and loss prevention, authentication, analytics related to the performance of its services, and to comply with applicable legal requirements. The processing of this information will be subject to the PayPal Privacy Statement available at PayPal.com

We use cookies to enhance site functionality, Remember your preferences, Analyze website traffic and to Offer personalized promotions. You can modify your cookie preferences in your browser settings. Disabling cookies may affect the functionality of the site

We implement appropriate technical and organizational measures to safeguard your data, including encryption, secure servers, firewalls, and access controls. However, no method of transmission over the internet is completely secure

We retain your personal data only for as long as necessary to Fulfill the purposes described in this policy, To Comply with legal obligations and to Resolve disputes and enforce our agreements

Our site may contain links to external websites not operated by us. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect data from children without parental consent

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Please review this page periodically to stay informed